Privacy Policy

Data we collect

We only collect the data Kairo needs to work:

• Account data: your name, email address and, if you sign in with Google, your profile picture.
• Workspace data: your company name, the people you invite and their roles.
• Meeting content: the audio of the meetings Kairo joins or that you upload, video on the Enterprise plan, the meeting chat, and the transcript, minutes, commitments and analysis Kairo produces.
• Participants: names and email addresses of the people in your meetings, and the companies associated with those emails.
• Calendar data: title, date, time, video call link and attendees of the events in the calendars you connect.
• Payment data: your plan and subscription status. Card details are processed by our payment provider; KurAI never receives or stores them.
• Technical data: access logs, IP address, browser type and usage events needed to operate and protect the service.
• Website forms: the data you send us when requesting a demo (name, company, email, phone, team size and message).

How we use data

• To have Kairo join your meetings, record and transcribe them, and produce minutes, commitments and analysis.
• To organize people, companies and conversations in your workspace.
• To show your meetings to, and share them with, the people you choose.
• To bill your plan, send you service notices and provide support.
• To keep the service secure, prevent abuse and meet legal obligations.

We do not sell your data, we do not use it for advertising, and we do not use it to train general-purpose artificial intelligence models.

Google user data

If you connect a Google account, Kairo requests only the permissions each feature needs, and asks for them when you turn that feature on:

• Sign-in (openid, email, profile): to create your account and let you sign in with Google.
• Read your calendar (calendar.readonly): to see your events with a Google Meet or Microsoft Teams link and have Kairo join the meetings you choose.
• Edit your calendar events (calendar.events): only if you turn on calendar export, to attach the minutes to an event.
• Google Docs and Drive (documents, drive.file): only if you turn on Google Docs export, to create the document with the minutes. Kairo only accesses files it creates itself.
• Send email with Gmail (gmail.send): only if you choose to send minutes from your own Gmail account. Kairo does not read, search or delete any email in your mailbox.

Kairo’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically: we use Google user data only to provide and improve the user-facing features of Kairo; we do not transfer it to third parties except as needed to provide those features, for security purposes or to comply with the law; we do not use it for advertising; we do not sell it; and no person at KurAI reads it unless you give us permission, it is needed for security purposes, or it is required by law. We do not use Google user data to develop, improve or train generalized artificial intelligence or machine learning models.

You can revoke Kairo’s access to your Google account at any time at https://myaccount.google.com/permissions or by disconnecting the account in Kairo’s settings.

Microsoft data

If you connect a Microsoft account, Kairo asks permission to read your basic profile and calendars (User.Read, Calendars.Read) for the same purpose as with Google: seeing your Teams meetings and joining the ones you choose. You can revoke access from your Microsoft account settings or from Kairo.

Meeting recording

Kairo joins meetings under its own name, appears in the participant list and posts in the chat that it is taking notes. You can skip any meeting or series. You are responsible for informing participants and obtaining their consent where applicable law requires it.

Who we share data with

We only share data with providers that help us deliver the service, under contracts that require them to protect it and use it only for that purpose:

• Infrastructure and hosting: servers, database, storage and content delivery network.
• Audio processing and artificial intelligence: providers that transcribe and analyze meeting content on our behalf, without using it for their own purposes.
• Payments: Polar processes charges and card details.
• Email and sales: sending service emails, and HubSpot for demo requests made on the website.

We also share the content you choose to share (for example, minutes shared with a link) and data we are legally required to disclose.

International transfers

Some of our providers operate outside Chile. When your data is transferred to another country, we use providers that offer adequate protection safeguards.

How long we keep data

• Meeting content is kept while your account is active or until you delete it. Deleted items go to the bin, where you can restore them or delete them permanently.
• If you close your account or ask us to delete your data, we delete it within 30 days. Backups expire automatically within a further 14 days at most.
• We may keep billing data and records for as long as the law requires.

Security

Data is encrypted in transit (TLS). Credentials for the accounts you connect are stored encrypted. Each company’s information is isolated from everyone else’s, and internal access is limited to those who need it to run the service.

Your rights

You can request access to, correction, deletion or portability of your data, object to its processing or withdraw your consent, under Chilean data protection law and any other law that applies to you. Write to [email protected] and we will reply within 30 days.

Children

Kairo is built for businesses and is not directed to anyone under 18.

Changes to this policy

If we change this policy, we will publish the new version on this page with its date, and email you if the change is significant.

Contact

KurAI · Gral. Holley 2313, Providencia, Santiago, Chile · [email protected]