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Terms of Service

Last updated: November 9, 2026

These terms govern the use of Kairo, a product of KurAI (Gral. Holley 2313, Providencia, Santiago, Chile). By creating an account or using Kairo you accept these terms. If you accept them on behalf of a company, you confirm you can bind it.

The service

Kairo joins your Google Meet and Microsoft Teams meetings, records and transcribes them, and produces minutes, commitments and analysis. It also lets you upload recordings, organize people and companies, and share content with your team.

Your account

You are responsible for your account information, for keeping your access secure and for what happens in your workspace. Workspace owners and admins control who joins and what each person can see.

Plans and payments

  • Prices are in US dollars, per person per month, according to the plan published at kairo.kurai.la.
  • Paid plans are charged in advance and renew every month until you cancel. Payments are processed by Polar.
  • You can cancel at any time; your plan stays active until the end of the paid period. Unless the law says otherwise, payments are non-refundable.
  • If you exceed your plan’s hours, Kairo may stop recording until the next period or until you change plans.

Acceptable use

When using Kairo you agree to:

  • Inform participants that the meeting is recorded and obtain their consent where the law requires it.
  • Not record meetings you are not entitled to attend.
  • Not use Kairo for illegal activities, to infringe the rights of others or to try to access systems or data without permission.
  • Not copy, resell or reverse engineer the service.

Your content

The recordings, transcripts, minutes and other content of your meetings belong to you. You give us permission to process them only to provide the service, as described in the Privacy Policy.

AI-generated output

Transcripts, minutes and analysis are generated automatically and may contain mistakes. Review them before making important decisions based on them.

Ownership of Kairo

Kairo, its software, brand and design are owned by KurAI. These terms do not give you any right over them beyond using the service.

Availability and changes

We work to keep Kairo available at all times, but there may be interruptions for maintenance or for reasons beyond our control. We may improve or change features; if a change significantly affects you, we will let you know.

Liability

To the extent permitted by law, KurAI is not liable for indirect damages or lost profits, and its total liability for any claim is limited to what you paid for Kairo in the previous 12 months.

Termination

You can close your account whenever you want. We may suspend or close accounts that breach these terms. When an account is closed, its data is deleted as described in the Privacy Policy.

Governing law

These terms are governed by the laws of Chile. Any dispute will be submitted to the courts of Santiago, unless the law of your country gives you a different right.

Contact

KurAI · Gral. Holley 2313, Providencia, Santiago, Chile · [email protected]

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